How Pickup Windows Work
When you create a delivery, you can choose a pickup window that fits your schedule.
During your selected window, a Trexity courier will:
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Arrive at your pickup location
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Scan your packages
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Deliver them that same-day
Choosing the right pickup window helps make sure your deliveries go out on time!
Important Reminders
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Lead time matters: The pickup window closes 30 minutes before it starts.
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Editing deliveries: You can edit a route until your chosen window closes the deliveries go live.
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Print your labels: All labels must be printed before your pickup window begins.
Pickup Windows by City
Ottawa, ON
| Mon–Fri | Sat & Sun |
| 10am – 12pm 12pm – 2pm 2pm – 4pm 4pm – 6pm |
10am – 12pm |
Greater Toronto Area, ON
| Mon–Fri | Sat & Sun |
| 9am – 11am 10am – 12pm 12pm – 2pm 2pm – 4pm 4pm – 6pm |
9am – 11am 11am – 2pm 2pm – 4pm |
Calgary, AB
| Mon–Fri | Sat & Sun |
|
10am – 12pm |
10am – 12pm |
Edmonton, AB
| Mon–Fri | Sat & Sun |
|
10am – 12pm |
11am – 2pm |
Winnipeg, MB
| Mon–Fri | Sat & Sun |
| 10am – 12pm 2pm – 4pm |
10am – 12pm 2pm – 4pm |
Vancouver, BC
| Mon–Fri | Sat & Sun |
|
10am – 12pm |
11am – 2pm |
If you have any questions regarding pickup windows, please reach out to us at support@trexity.com.