Trexity delivers within specific delivery zones in each of our service cities.
You can view zone details on our Service City pages.
Delivery Zones
We deliver anywhere within our active delivery zones in each city.
If you're customer is outside of these zones, deliveries may not be available.
Large Order Surcharge
If a delivery has more than one package, a small surcharge applies for each additional label after the first one.
For example:
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1 package = no surcharge
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2 packages = 1 surcharge
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3 packages = 2 surcharges, etc.
Rush Hour Surcharges
During peak delivery times ("rush hour"), additional surcharges may apply based on the pickup window and delivery distance. Here's how it works:
Toronto (GTA):
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2 PM – 4 PM window:
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Deliveries over 30 KM → +40% surcharge
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4 PM – 6 PM window:
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Deliveries 0–30 KM → +35% surcharge
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Deliveries over 30 KM → +50% surcharge
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Ottawa:
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4 PM – 6 PM window:
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Deliveries 0–30 KM → +30% surcharge
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Deliveries over 30 KM → +50% surcharge
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Calgary:
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4 PM – 6 PM window:
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Deliveries 0–30 KM → +30% surcharge
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Deliveries over 30 KM → +50% surcharge
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Vancouver:
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4 PM – 6 PM window:
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Deliveries 0–30 KM → +30% surcharge
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Deliveries over 30 KM → +50% surcharge
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Winnipeg:
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No rush hour surcharges
Edmonton:
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No rush hour surcharges
Need help?
Questions about delivery zones or surcharges?
Reach out to our Support Team at support@trexity.com!