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  1. Trexity Help Center
  2. Business Knowledge Centre

Business Knowledge Centre

From setting up your account to managing daily orders—we have you covered.

Setting Up your Account

  • Set Your Business Hours of Operation
  • Configure Default Instructions and Requirements
  • Branding Customer Communications to your Business Branding
  • Manage Multiple Locations on Trexity
  • Manage Billing Information
  • Add Staff Users

Delivery 101

  • How to post your first delivery
  • Proof of Delivery/ Delivery Requirements
  • Importing deliveries
  • How to save a draft delivery
  • Tracking deliveries
  • Preparing deliveries for pick-up
See all 10 articles

General

  • Trexity Overview (Video)
  • Service Level Agreement (SLA)
  • What we can/cannot deliver
  • Trexity Pickup Windows
  • Label Status and what they mean
  • Merchant Code of Conduct
See all 8 articles

Integrations

  • Integrating with 2Ship
  • Integrating with Shopify - Testing with a test product
  • Integrating with Lightspeed
  • Integrating with Shopify - how it works
  • Integrating with Shopify - getting started
  • Integrating with Zapiet - Pickup + Delivery

Bundling

  • What is a bundled delivery?
  • How to bundle deliveries
  • When to bundle deliveries
  • Scheduling deliveries
  • When to print and reprint labels
  • Making changes to a bundled delivery
See all 8 articles