https://kb.trexity.com/hc/en-ca 2026-04-28T17:35:26Z https://kb.trexity.com/hc/en-ca/articles/51178666783635-Are-fields-with-an-asterisk-mandatory-when-creating-my-Trexity-account 2026-04-28T14:58:40Z https://kb.trexity.com/hc/en-ca/articles/51178702310675-Are-merchants-able-to-contact-couriers-directly 2026-04-28T15:00:29Z https://kb.trexity.com/hc/en-ca/articles/51178743933843-Can-I-add-an-additional-location-in-a-different-city 2026-04-28T15:05:19Z https://kb.trexity.com/hc/en-ca/articles/51178748350227-Are-there-any-days-when-Trexity-does-not-operate 2026-04-28T15:01:44Z https://kb.trexity.com/hc/en-ca/articles/51178761342227-How-can-I-check-if-Trexity-services-my-business-location 2026-04-28T15:08:18Z https://kb.trexity.com/hc/en-ca/articles/51178783983507-Does-Trexity-offer-a-referral-program 2026-04-28T15:05:53Z https://kb.trexity.com/hc/en-ca/articles/51178790878227-How-can-I-add-users-to-my-account 2026-04-28T15:07:08Z https://kb.trexity.com/hc/en-ca/articles/51178796672915-How-can-I-get-in-contact-with-my-account-manager 2026-04-28T15:13:06Z https://kb.trexity.com/hc/en-ca/articles/51178803659923-How-can-I-contact-support 2026-04-28T15:09:38Z https://kb.trexity.com/hc/en-ca/articles/51178828419219-How-can-I-update-my-business-industry 2026-04-28T15:14:18Z https://kb.trexity.com/hc/en-ca/articles/51178846414099-How-do-I-archive-an-unused-location 2026-04-28T15:15:17Z https://kb.trexity.com/hc/en-ca/articles/51178852456083-How-can-I-update-my-primary-business-name-or-address 2026-04-28T15:14:48Z https://kb.trexity.com/hc/en-ca/articles/51178864266259-How-can-I-update-my-business-hours 2026-04-28T15:13:42Z https://kb.trexity.com/hc/en-ca/articles/51178886324115-How-do-I-modify-my-brand-logo 2026-04-28T15:16:18Z https://kb.trexity.com/hc/en-ca/articles/51178898546451-How-do-I-change-my-login-email-or-password 2026-04-28T15:15:45Z https://kb.trexity.com/hc/en-ca/articles/51178905291155-How-do-I-set-my-delivery-hours-and-ensure-they-align-with-Trexity-s-operating-hours 2026-04-28T15:18:04Z https://kb.trexity.com/hc/en-ca/articles/51178908966163-How-do-I-remove-a-user-from-my-account 2026-04-28T15:16:55Z https://kb.trexity.com/hc/en-ca/articles/51178910572819-How-do-I-reset-my-password 2026-04-28T15:17:22Z https://kb.trexity.com/hc/en-ca/articles/51178985086227-How-do-I-set-up-a-secondary-location 2026-04-28T15:18:33Z https://kb.trexity.com/hc/en-ca/articles/51179043055507-How-many-staff-users-and-accounting-users-can-I-add-to-my-account 2026-04-28T15:19:08Z https://kb.trexity.com/hc/en-ca/articles/51179067040019-What-delivery-service-levels-does-Trexity-offer 2026-04-28T15:19:43Z https://kb.trexity.com/hc/en-ca/articles/51179068552467-What-is-the-difference-between-staff-users-and-accounting-users 2026-04-28T15:20:25Z https://kb.trexity.com/hc/en-ca/articles/51179079637779-Where-can-I-submit-product-feedback-or-feature-requests 2026-04-28T15:22:55Z https://kb.trexity.com/hc/en-ca/articles/51179088277651-Where-can-I-sign-up-to-become-a-Trexity-merchant 2026-04-28T15:21:19Z https://kb.trexity.com/hc/en-ca/articles/51179097251475-Can-batches-be-posted-at-any-time 2026-04-28T15:23:31Z https://kb.trexity.com/hc/en-ca/articles/51179152719891-Can-open-or-unsealed-packages-be-delivered 2026-04-28T15:24:41Z https://kb.trexity.com/hc/en-ca/articles/51179158784787-Do-you-deliver-to-PO-boxes 2026-04-28T15:25:08Z https://kb.trexity.com/hc/en-ca/articles/51179160393619-Does-Trexity-provide-SUV-or-large-vehicle-delivery-options 2026-04-28T15:25:38Z https://kb.trexity.com/hc/en-ca/articles/51179166928147-Can-items-such-as-flowers-containing-water-be-delivered 2026-04-28T15:24:11Z https://kb.trexity.com/hc/en-ca/articles/51179173539731-Does-a-direct-delivery-go-directly-to-the-customer 2026-04-28T15:26:11Z https://kb.trexity.com/hc/en-ca/articles/51179216428435-How-can-I-download-labels-for-a-batch 2026-04-28T15:27:06Z https://kb.trexity.com/hc/en-ca/articles/51179226252051-How-can-I-create-or-schedule-a-delivery 2026-04-28T15:26:39Z https://kb.trexity.com/hc/en-ca/articles/51179231415187-How-can-I-schedule-a-delivery-from-a-secondary-location 2026-04-28T15:28:24Z https://kb.trexity.com/hc/en-ca/articles/51179243619731-How-can-I-reschedule-a-single-order-from-a-batch 2026-04-28T15:27:41Z https://kb.trexity.com/hc/en-ca/articles/51179251607699-How-does-Next-Day-Delivery-work-and-how-many-pickup-windows-are-available 2026-04-28T15:29:24Z https://kb.trexity.com/hc/en-ca/articles/51179267179795-How-do-I-remove-and-cancel-a-single-order-from-a-batch 2026-04-28T15:28:55Z https://kb.trexity.com/hc/en-ca/articles/51179270884499-How-far-in-advance-can-I-schedule-a-delivery 2026-04-28T15:29:58Z https://kb.trexity.com/hc/en-ca/articles/51179277565075-What-are-the-steps-to-batch-multiple-orders 2026-04-28T15:30:57Z https://kb.trexity.com/hc/en-ca/articles/51179279187475-What-are-the-steps-to-re-add-a-single-order-to-a-batch 2026-04-28T15:31:32Z https://kb.trexity.com/hc/en-ca/articles/51179302826003-Is-unbatching-required-to-change-an-order-s-address 2026-04-28T15:30:30Z https://kb.trexity.com/hc/en-ca/articles/51179309345171-What-is-Trexity-Go 2026-04-28T15:32:14Z https://kb.trexity.com/hc/en-ca/articles/51179317494803-What-is-batching 2026-04-28T15:33:21Z https://kb.trexity.com/hc/en-ca/articles/51179334673811-What-pickup-windows-are-available 2026-04-28T15:33:48Z https://kb.trexity.com/hc/en-ca/articles/51179336320659-When-returns-happen-who-pays-for-them-and-how-are-returned-items-retrieved 2026-04-28T15:34:21Z https://kb.trexity.com/hc/en-ca/articles/51179339841811-Why-wasn-t-an-order-included-in-a-batch 2026-04-28T15:35:25Z https://kb.trexity.com/hc/en-ca/articles/51179348096147-Where-can-I-access-the-CSV-import-template 2026-04-28T15:34:52Z https://kb.trexity.com/hc/en-ca/articles/51179379088787-How-can-I-access-orders-in-draft-status 2026-04-28T15:36:29Z https://kb.trexity.com/hc/en-ca/articles/51179381642899-How-can-I-update-a-recipient-s-contact-details 2026-04-28T15:36:57Z https://kb.trexity.com/hc/en-ca/articles/51179386609683-Can-I-update-an-address-during-a-scheduled-or-live-route 2026-04-28T15:36:05Z https://kb.trexity.com/hc/en-ca/articles/51179392094355-How-can-I-update-an-order-ID 2026-04-28T15:37:34Z https://kb.trexity.com/hc/en-ca/articles/51179400255507-How-do-I-check-the-status-of-returned-orders 2026-04-28T15:38:34Z https://kb.trexity.com/hc/en-ca/articles/51179420246291-How-can-I-update-my-default-pickup-or-drop-off-instructions 2026-04-28T15:38:05Z https://kb.trexity.com/hc/en-ca/articles/51179423542419-How-do-I-check-when-a-courier-will-arrive-for-pickup 2026-04-28T15:39:15Z https://kb.trexity.com/hc/en-ca/articles/51179440184083-How-do-I-enable-or-disable-Gift-Options-for-recipients 2026-04-28T15:40:02Z https://kb.trexity.com/hc/en-ca/articles/51179455286035-How-do-I-modify-a-product-description-for-an-order 2026-04-28T15:40:29Z https://kb.trexity.com/hc/en-ca/articles/51179458411539-How-do-I-view-cancelled-orders 2026-04-28T15:40:59Z https://kb.trexity.com/hc/en-ca/articles/51179466590739-How-do-I-view-my-scheduled-orders 2026-04-28T15:41:50Z https://kb.trexity.com/hc/en-ca/articles/51179469057299-How-do-I-modify-delivery-instructions-for-an-order 2026-04-28T15:42:21Z https://kb.trexity.com/hc/en-ca/articles/51179480092179-How-do-I-view-completed-orders 2026-04-28T15:41:25Z https://kb.trexity.com/hc/en-ca/articles/51179514234387-What-is-the-latest-point-at-which-I-can-edit-a-delivery 2026-04-28T15:43:49Z https://kb.trexity.com/hc/en-ca/articles/51179518324371-What-are-the-steps-to-duplicate-an-existing-order 2026-04-28T15:42:53Z https://kb.trexity.com/hc/en-ca/articles/51179520537747-What-does-the-gift-option-include-and-is-there-an-additional-fee 2026-04-28T15:43:18Z https://kb.trexity.com/hc/en-ca/articles/51179566448659-Where-can-I-check-an-order-s-delivery-ETA 2026-04-28T15:45:39Z https://kb.trexity.com/hc/en-ca/articles/51179573779603-What-pickup-time-should-I-typically-expect 2026-04-28T15:45:09Z https://kb.trexity.com/hc/en-ca/articles/51179579158803-What-is-the-maximum-number-of-labels-allowed-per-order 2026-04-28T15:44:32Z https://kb.trexity.com/hc/en-ca/articles/51179583885459-Why-am-I-unable-to-view-deliveries-across-all-locations-on-my-account 2026-04-28T15:46:02Z https://kb.trexity.com/hc/en-ca/articles/51179623843091-Is-French-communication-available-for-customer-facing-notifications-if-required 2026-04-28T15:47:18Z https://kb.trexity.com/hc/en-ca/articles/51179638274067-Can-I-add-multiple-phone-numbers-to-my-account-for-contact-purposes 2026-04-28T15:46:40Z https://kb.trexity.com/hc/en-ca/articles/51179642082579-Where-do-I-access-my-customer-s-tracking-link 2026-04-28T15:47:53Z https://kb.trexity.com/hc/en-ca/articles/51179662725907-Are-alcohol-vape-nicotine-products-or-medications-eligible-for-delivery-using-photo-only-proof 2026-04-28T15:48:51Z https://kb.trexity.com/hc/en-ca/articles/51179666018451-Are-merchants-responsible-for-providing-an-after-hours-return-address 2026-04-28T15:49:51Z https://kb.trexity.com/hc/en-ca/articles/51179670624019-Will-tracking-notifications-be-sent-if-I-use-my-own-contact-information 2026-04-28T15:48:21Z https://kb.trexity.com/hc/en-ca/articles/51179700203795-Is-staff-supervision-required-for-pickups 2026-04-28T15:52:02Z https://kb.trexity.com/hc/en-ca/articles/51179701825299-What-does-the-customer-see-on-their-tracking-link 2026-04-28T15:52:30Z https://kb.trexity.com/hc/en-ca/articles/51179707419539-How-is-delivery-handled-if-the-customer-doesn-t-have-the-PIN 2026-04-28T15:51:28Z https://kb.trexity.com/hc/en-ca/articles/51179711684371-Are-labels-required-for-deliveries 2026-04-28T15:49:21Z https://kb.trexity.com/hc/en-ca/articles/51179719598099-Do-couriers-have-access-to-the-customer-s-4-digit-PIN 2026-04-28T15:51:01Z https://kb.trexity.com/hc/en-ca/articles/51179732738707-Do-I-need-to-reprint-labels-after-updating-an-address 2026-04-28T15:50:34Z https://kb.trexity.com/hc/en-ca/articles/51179770510995-What-proof-of-delivery-methods-are-offered 2026-04-28T15:52:56Z https://kb.trexity.com/hc/en-ca/articles/51179773410835-A-customer-says-their-package-wasn-t-delivered-How-can-I-verify-this 2026-04-28T15:53:30Z https://kb.trexity.com/hc/en-ca/articles/51179775138835-Can-I-reroute-or-request-a-return-for-a-delivery 2026-04-28T15:53:57Z https://kb.trexity.com/hc/en-ca/articles/51179784500883-Does-Trexity-provide-an-overnight-facility-for-securely-storing-return-packages 2026-04-28T15:54:23Z https://kb.trexity.com/hc/en-ca/articles/51179793132435-If-a-delivery-arrives-after-the-promised-time-how-do-I-request-reimbursement 2026-04-28T16:00:05Z https://kb.trexity.com/hc/en-ca/articles/51179807563539-How-should-customer-complaints-about-delivery-be-handled 2026-04-28T15:58:53Z https://kb.trexity.com/hc/en-ca/articles/51179818226707-How-are-packages-handled-if-they-exceed-size-or-weight-restrictions 2026-04-28T15:55:14Z https://kb.trexity.com/hc/en-ca/articles/51179819727379-How-do-I-receive-delivery-notifications-as-a-merchant 2026-04-28T15:57:57Z https://kb.trexity.com/hc/en-ca/articles/51179825665427-If-my-package-is-damaged-during-transit-how-do-I-file-a-claim 2026-04-28T16:01:35Z https://kb.trexity.com/hc/en-ca/articles/51179843762835-If-my-packages-are-heavy-can-the-courier-bring-a-dolly 2026-04-28T16:03:05Z https://kb.trexity.com/hc/en-ca/articles/51179861486867-What-happens-when-a-non-PIN-delivery-fails 2026-04-28T16:04:39Z https://kb.trexity.com/hc/en-ca/articles/51179864716307-What-is-Trexity-s-Claim-Process 2026-04-28T16:05:43Z https://kb.trexity.com/hc/en-ca/articles/51179904612115-Can-I-request-that-a-courier-not-return-to-my-location-after-a-delivery 2026-04-28T16:08:13Z https://kb.trexity.com/hc/en-ca/articles/51179914979475-What-should-I-do-if-a-courier-misses-a-pickup-or-leaves-packages-behind 2026-04-28T16:06:35Z https://kb.trexity.com/hc/en-ca/articles/51179916239635-Will-photo-proof-deliveries-be-left-outside-if-entry-to-the-building-is-unavailable 2026-04-28T16:07:04Z https://kb.trexity.com/hc/en-ca/articles/51179929761811-Can-I-grant-couriers-access-to-my-store-after-hours 2026-04-28T16:07:41Z https://kb.trexity.com/hc/en-ca/articles/51179979524371-Can-customers-tip-couriers-and-can-I-manage-this-setting 2026-04-28T16:08:44Z https://kb.trexity.com/hc/en-ca/articles/51179992150035-Can-I-change-my-billing-preferences-or-request-invoice-only-billing 2026-04-28T16:10:30Z https://kb.trexity.com/hc/en-ca/articles/51179995626643-Do-I-receive-invoice-notifications-by-email 2026-04-28T16:11:21Z https://kb.trexity.com/hc/en-ca/articles/51180023008531-What-steps-are-taken-when-a-courier-does-not-adhere-to-delivery-guidelines-or-behaves-unprofessionally 2026-04-28T16:09:46Z https://kb.trexity.com/hc/en-ca/articles/51180031834771-How-can-I-tip-a-courier 2026-04-28T16:09:18Z https://kb.trexity.com/hc/en-ca/articles/51180041942931-Do-I-incur-a-cost-if-I-request-a-delivery-be-rerouted-or-reattempted 2026-04-28T16:10:56Z https://kb.trexity.com/hc/en-ca/articles/51180044735251-How-can-I-reactivate-my-account-after-making-a-payment 2026-04-28T16:11:51Z https://kb.trexity.com/hc/en-ca/articles/51180052889107-How-do-I-find-Trexity-s-billing-terms-and-conditions 2026-04-28T16:13:14Z https://kb.trexity.com/hc/en-ca/articles/51180075277843-How-can-I-request-custom-receipts 2026-04-28T16:12:19Z https://kb.trexity.com/hc/en-ca/articles/51180082643859-How-can-I-view-the-routes-associated-with-an-invoice 2026-04-28T16:12:47Z https://kb.trexity.com/hc/en-ca/articles/51180091476243-How-is-delivery-pricing-determined 2026-04-28T16:15:26Z https://kb.trexity.com/hc/en-ca/articles/51180105180819-How-do-I-replace-my-credit-card-information 2026-04-28T16:14:37Z https://kb.trexity.com/hc/en-ca/articles/51180118423443-How-do-I-read-and-understand-my-invoice 2026-04-28T16:14:10Z https://kb.trexity.com/hc/en-ca/articles/51180142227475-When-do-cancellation-fees-apply 2026-04-28T16:17:00Z https://kb.trexity.com/hc/en-ca/articles/51180156375059-I-noticed-a-discrepancy-on-my-invoice-Who-should-I-contact 2026-04-28T16:16:32Z https://kb.trexity.com/hc/en-ca/articles/51180165273107-Do-I-need-an-account-manager-to-complete-an-integration-or-can-I-do-it-independently 2026-04-28T16:17:30Z https://kb.trexity.com/hc/en-ca/articles/51180183165843-Who-can-I-get-in-touch-with-regarding-integration-issues 2026-04-28T16:18:02Z https://kb.trexity.com/hc/en-ca/articles/51180233523731-Who-should-I-contact-to-set-up-or-manage-API-rules 2026-04-28T16:18:41Z https://kb.trexity.com/hc/en-ca/articles/51180377916307-How-do-I-close-or-deactivate-my-Trexity-account 2026-04-28T16:19:14Z https://kb.trexity.com/hc/en-ca/articles/51180405150611-What-are-the-Direct-Zones-for-each-market 2026-04-28T16:20:23Z https://kb.trexity.com/hc/en-ca/articles/51180418278675-What-are-Trexity-s-operating-hours 2026-04-28T16:19:47Z https://kb.trexity.com/hc/en-ca/articles/51180470462099-What-are-the-Same-Day-Zones-for-each-market 2026-04-28T16:21:20Z https://kb.trexity.com/hc/en-ca/articles/51180473427347-What-is-the-Batch-delivery-service 2026-04-28T16:21:54Z https://kb.trexity.com/hc/en-ca/articles/51180475048083-What-are-the-Next-Day-Zones-for-each-market 2026-04-28T16:20:53Z https://kb.trexity.com/hc/en-ca/articles/51180500889619-What-is-the-Direct-delivery-service 2026-04-28T16:22:37Z https://kb.trexity.com/hc/en-ca/articles/51180506393107-What-is-the-Next-Day-delivery-service 2026-04-28T16:23:18Z https://kb.trexity.com/hc/en-ca/articles/51180570377491-What-is-the-Same-Day-delivery-service 2026-04-28T16:23:58Z https://kb.trexity.com/hc/en-ca/articles/51180573080339-What-items-are-prohibited-from-delivery 2026-04-28T16:25:59Z https://kb.trexity.com/hc/en-ca/articles/51180798720915-Can-multiple-couriers-use-the-same-device-to-complete-deliveries 2026-04-28T17:20:46Z https://kb.trexity.com/hc/en-ca/articles/51180818122899-Do-I-need-to-use-the-vehicle-listed-on-my-account-or-can-I-drive-a-different-one 2026-04-28T17:20:24Z https://kb.trexity.com/hc/en-ca/articles/51180826028307-How-can-I-select-my-preferred-navigation-app-for-deliveries 2026-04-28T17:19:08Z https://kb.trexity.com/hc/en-ca/articles/51180827897491-Am-I-required-to-have-an-alcohol-delivery-certificate-to-complete-alcohol-deliveries 2026-04-28T17:21:21Z https://kb.trexity.com/hc/en-ca/articles/51180844567315-How-can-I-manage-my-devices-including-setting-one-as-active-or-removing-it-from-my-account 2026-04-28T17:19:31Z https://kb.trexity.com/hc/en-ca/articles/51180853412755-How-can-I-enable-motion-and-fitness-tracking-in-the-app 2026-04-28T17:19:54Z https://kb.trexity.com/hc/en-ca/articles/51180864042387-How-can-I-update-my-driver-s-license-information-on-my-account 2026-04-28T17:18:46Z https://kb.trexity.com/hc/en-ca/articles/51180898739987-How-can-I-update-my-pickup-zone-after-moving-to-a-new-city-or-province 2026-04-28T17:18:14Z https://kb.trexity.com/hc/en-ca/articles/51180918109587-How-can-I-update-my-tax-information 2026-04-28T17:17:35Z https://kb.trexity.com/hc/en-ca/articles/51180936914963-How-can-I-update-my-vehicle-on-my-account 2026-04-28T17:17:10Z https://kb.trexity.com/hc/en-ca/articles/51180944410771-How-do-I-delete-my-Trexity-account 2026-04-28T17:16:45Z https://kb.trexity.com/hc/en-ca/articles/51180947345555-How-do-I-log-out-of-the-app 2026-04-28T17:16:07Z https://kb.trexity.com/hc/en-ca/articles/51180962420115-How-do-I-obtain-an-alcohol-delivery-certificate 2026-04-28T17:14:15Z https://kb.trexity.com/hc/en-ca/articles/51180981371539-How-do-I-opt-in-or-out-of-alcohol-deliveries 2026-04-28T17:13:44Z https://kb.trexity.com/hc/en-ca/articles/51180990617875-How-do-I-reset-my-password-in-the-Trexity-Driver-app 2026-04-28T17:12:41Z https://kb.trexity.com/hc/en-ca/articles/51180994037907-How-do-I-update-my-phone-number-in-the-Trexity-Driver-app 2026-04-28T17:11:52Z https://kb.trexity.com/hc/en-ca/articles/51181000088467-How-do-I-opt-in-or-out-of-nicotine-tobacco-deliveries 2026-04-28T17:13:05Z https://kb.trexity.com/hc/en-ca/articles/51181036590739-How-do-I-update-my-insurance-information 2026-04-28T17:12:18Z https://kb.trexity.com/hc/en-ca/articles/51181046149651-How-do-I-update-my-work-permit-information 2026-04-28T17:11:04Z https://kb.trexity.com/hc/en-ca/articles/51181047730963-If-I-delete-my-account-can-I-sign-up-again-later 2026-04-28T17:10:40Z https://kb.trexity.com/hc/en-ca/articles/51181053052819-How-can-I-sign-up-to-become-a-Trexity-courier 2026-04-28T17:09:05Z https://kb.trexity.com/hc/en-ca/articles/51181059549331-Am-I-required-to-undergo-a-background-check-to-become-a-courier 2026-04-28T17:10:13Z https://kb.trexity.com/hc/en-ca/articles/51181077234707-Does-Trexity-offer-a-courier-referral-program 2026-04-28T17:09:47Z https://kb.trexity.com/hc/en-ca/articles/51181084092051-What-information-documents-are-required-when-creating-a-Trexity-account 2026-04-28T17:07:51Z https://kb.trexity.com/hc/en-ca/articles/51181106299667-Which-cities-does-Trexity-currently-operate-in-for-courier-opportunities 2026-04-28T17:07:14Z https://kb.trexity.com/hc/en-ca/articles/51181130690835-Is-the-Trexity-Driver-app-available-on-both-iOS-and-Android 2026-04-28T17:08:37Z https://kb.trexity.com/hc/en-ca/articles/51181212112915-If-I-m-delivering-to-a-condo-or-apartment-and-there-s-no-buzzer-code-and-the-customer-doesn-t-respond-where-should-I-leave-the-package 2026-04-28T17:06:07Z https://kb.trexity.com/hc/en-ca/articles/51181274526483-If-I-feel-unsafe-completing-a-delivery-who-should-I-contact-for-assistance 2026-04-28T17:06:33Z https://kb.trexity.com/hc/en-ca/articles/51181279815955-Is-it-acceptable-to-leave-a-PIN-required-delivery-at-the-customer-s-door-if-they-are-not-home 2026-04-28T17:05:38Z https://kb.trexity.com/hc/en-ca/articles/51181284298387-What-is-Trexity-Go-s-pickup-and-delivery-process 2026-04-28T17:04:01Z https://kb.trexity.com/hc/en-ca/articles/51181286078099-What-is-the-process-for-completing-a-drop-off 2026-04-28T17:03:36Z https://kb.trexity.com/hc/en-ca/articles/51181314117395-What-are-PIN-deliveries-and-what-steps-are-required-to-complete-them 2026-04-28T17:05:15Z https://kb.trexity.com/hc/en-ca/articles/51181315750035-What-can-I-expect-from-my-first-delivery-on-the-platform 2026-04-28T17:04:33Z https://kb.trexity.com/hc/en-ca/articles/51181325450003-What-should-I-do-if-a-package-scans-red-instead-of-green 2026-04-28T17:01:11Z https://kb.trexity.com/hc/en-ca/articles/51181337446931-What-is-the-process-for-handling-returns-and-is-compensation-provided-for-them 2026-04-28T17:02:47Z https://kb.trexity.com/hc/en-ca/articles/51181343143955-What-should-I-do-if-the-app-directs-me-to-an-address-that-doesn-t-exist 2026-04-28T17:00:31Z https://kb.trexity.com/hc/en-ca/articles/51181360692115-What-steps-should-I-follow-to-capture-clear-photo-proof-of-delivery 2026-04-28T16:59:59Z https://kb.trexity.com/hc/en-ca/articles/51181372368403-What-should-I-do-if-a-customer-refuses-to-accept-the-order 2026-04-28T17:02:23Z https://kb.trexity.com/hc/en-ca/articles/51181379364499-What-steps-should-I-follow-to-complete-a-signature-proof-of-delivery 2026-04-28T16:59:21Z https://kb.trexity.com/hc/en-ca/articles/51181388999443-What-is-the-process-for-completing-a-pickup 2026-04-28T16:58:13Z https://kb.trexity.com/hc/en-ca/articles/51181390343955-What-should-I-do-if-the-merchant-location-is-closed-when-I-arrive-for-pickup 2026-04-28T16:57:41Z https://kb.trexity.com/hc/en-ca/articles/51181397673235-If-an-order-doesn-t-have-a-label-at-pickup-should-I-still-proceed-with-collecting-it 2026-04-28T16:58:51Z https://kb.trexity.com/hc/en-ca/articles/51181401632147-What-steps-should-I-take-if-a-conflict-arises-with-a-merchant-during-pickup 2026-04-28T16:57:19Z https://kb.trexity.com/hc/en-ca/articles/51182189454611-Where-can-I-access-my-earnings-summary-for-tax-purposes 2026-04-28T16:56:31Z https://kb.trexity.com/hc/en-ca/articles/51182190972051-Will-a-summary-of-my-earnings-be-provided-after-account-deletion 2026-04-28T16:55:59Z https://kb.trexity.com/hc/en-ca/articles/51182192777363-How-do-I-update-my-bank-account-details-in-Stripe 2026-04-28T16:55:37Z https://kb.trexity.com/hc/en-ca/articles/51182208829203-I-believe-there-may-be-an-issue-with-my-payout-How-can-I-request-a-review-or-speak-with-someone-about-it 2026-04-28T16:55:11Z https://kb.trexity.com/hc/en-ca/articles/51182227596819-My-bank-is-requesting-a-payout-trace-ID-Where-can-I-locate-this-information 2026-04-28T16:54:40Z https://kb.trexity.com/hc/en-ca/articles/51182230861843-My-payout-keeps-failing-Is-there-a-problem-with-my-account 2026-04-28T16:54:04Z https://kb.trexity.com/hc/en-ca/articles/51182232270611-Am-I-eligible-for-a-wait-time-bonus-if-a-pickup-takes-longer-than-expected 2026-04-28T16:51:47Z https://kb.trexity.com/hc/en-ca/articles/51182272877587-How-and-when-will-I-be-paid 2026-04-28T16:51:11Z https://kb.trexity.com/hc/en-ca/articles/51182276507923-How-is-my-acceptance-rate-calculated 2026-04-28T16:50:09Z https://kb.trexity.com/hc/en-ca/articles/51182283228947-How-are-payments-calculated-for-deliveries 2026-04-28T16:50:40Z https://kb.trexity.com/hc/en-ca/articles/51182307970195-Where-can-I-view-my-completion-and-acceptance-rates 2026-04-28T16:48:51Z https://kb.trexity.com/hc/en-ca/articles/51182321999635-How-is-my-completion-rate-calculated 2026-04-28T16:49:47Z https://kb.trexity.com/hc/en-ca/articles/51182332458771-Why-did-my-completion-rate-drop 2026-04-28T16:47:24Z https://kb.trexity.com/hc/en-ca/articles/51182354109075-What-s-the-difference-between-my-completion-rate-and-acceptance-rate 2026-04-28T16:49:15Z https://kb.trexity.com/hc/en-ca/articles/51182359122579-Why-did-my-acceptance-rate-drop 2026-04-28T16:48:22Z https://kb.trexity.com/hc/en-ca/articles/51182394879891-What-does-it-mean-if-my-loyalty-status-is-At-Risk 2026-04-28T16:46:33Z https://kb.trexity.com/hc/en-ca/articles/51182408496147-What-are-the-different-loyalty-tiers-in-Trexity 2026-04-28T16:46:59Z https://kb.trexity.com/hc/en-ca/articles/51182433936019-What-does-it-mean-if-my-loyalty-status-is-Trexity-Pro 2026-04-28T16:45:17Z https://kb.trexity.com/hc/en-ca/articles/51182446198291-What-does-it-mean-if-my-loyalty-status-is-Elite 2026-04-28T16:46:07Z https://kb.trexity.com/hc/en-ca/articles/51182461351699-What-does-it-mean-if-my-loyalty-status-is-Good-Standing 2026-04-28T16:45:45Z https://kb.trexity.com/hc/en-ca/articles/51182481822995-How-can-I-confirm-that-I-ve-successfully-completed-a-challenge 2026-04-28T16:44:48Z https://kb.trexity.com/hc/en-ca/articles/51182488619283-What-are-Trexity-challenges-and-how-can-I-tell-if-I-m-eligible-to-participate 2026-04-28T16:44:14Z https://kb.trexity.com/hc/en-ca/articles/51182491142803-What-steps-should-I-take-if-the-app-stops-working-during-a-live-delivery 2026-04-28T16:43:47Z https://kb.trexity.com/hc/en-ca/articles/51182520041747-Can-I-view-details-of-the-orders-or-delivery-addresses-where-I-had-a-misdelivery-or-did-not-follow-instructions 2026-04-28T16:41:57Z https://kb.trexity.com/hc/en-ca/articles/51182522435219-Why-am-I-seeing-an-EC-907-error-when-signing-up 2026-04-28T16:43:17Z https://kb.trexity.com/hc/en-ca/articles/51182525132691-Why-am-I-seeing-an-EC-908-error-when-signing-up 2026-04-28T16:42:22Z https://kb.trexity.com/hc/en-ca/articles/51182537467539-What-should-I-do-if-a-package-becomes-damaged-while-it-s-in-my-possession 2026-04-28T16:40:22Z https://kb.trexity.com/hc/en-ca/articles/51182564293267-What-should-I-do-if-I-get-a-flat-tire-during-a-delivery 2026-04-28T16:40:48Z https://kb.trexity.com/hc/en-ca/articles/51182570858515-What-steps-should-I-take-if-I-m-involved-in-a-car-accident-while-completing-a-delivery 2026-04-28T16:38:45Z https://kb.trexity.com/hc/en-ca/articles/51182584352659-What-should-I-do-if-my-drop-off-photo-fails-to-upload-due-to-network-issues 2026-04-28T16:39:57Z https://kb.trexity.com/hc/en-ca/articles/51182590606227-What-should-I-do-if-my-vehicle-breaks-down-during-a-delivery 2026-04-28T16:39:11Z https://kb.trexity.com/hc/en-ca/articles/51182604008851-Why-was-my-pay-adjusted-after-being-flagged-for-a-delivery-issue 2026-04-28T16:38:15Z https://kb.trexity.com/hc/en-ca/articles/51182613262355-Am-I-eligible-to-receive-tips-for-my-deliveries 2026-04-28T16:37:03Z https://kb.trexity.com/hc/en-ca/articles/51182626181779-Am-I-allowed-to-use-someone-else-s-Trexity-account-such-as-a-family-member-s-to-complete-deliveries 2026-04-28T16:37:43Z https://kb.trexity.com/hc/en-ca/articles/51182636116627-Am-I-required-to-register-for-GST-HST-as-a-Trexity-driver 2026-04-28T16:36:39Z https://kb.trexity.com/hc/en-ca/articles/51182698680851-Are-parking-ticket-fees-reimbursed-by-Trexity 2026-04-28T16:36:03Z https://kb.trexity.com/hc/en-ca/articles/51182700993299-Are-street-parking-expenses-eligible-for-reimbursement-through-Trexity 2026-04-28T16:35:42Z https://kb.trexity.com/hc/en-ca/articles/51182708360979-Do-I-need-to-use-the-email-address-linked-to-my-Trexity-account-when-contacting-the-courier-team 2026-04-28T16:35:13Z https://kb.trexity.com/hc/en-ca/articles/51182712771091-How-long-will-my-account-suspension-last 2026-04-28T16:34:19Z https://kb.trexity.com/hc/en-ca/articles/51182720124563-If-I-don-t-have-an-active-delivery-how-can-I-contact-support-for-assistance 2026-04-28T16:33:49Z https://kb.trexity.com/hc/en-ca/articles/51182741718803-How-can-I-submit-feedback-about-the-app-or-a-recent-delivery 2026-04-28T16:34:45Z https://kb.trexity.com/hc/en-ca/articles/51182753933715-What-delivery-limitations-or-restrictions-apply-when-using-Trexity 2026-04-28T16:32:15Z https://kb.trexity.com/hc/en-ca/articles/51182764188563-Stripe-is-requesting-a-business-website-but-I-don-t-own-a-business-What-should-I-enter-in-this-field 2026-04-28T16:32:42Z https://kb.trexity.com/hc/en-ca/articles/51182764797075-Is-phone-support-available-to-couriers-at-Trexity 2026-04-28T16:33:14Z https://kb.trexity.com/hc/en-ca/articles/51182791839251-What-is-Trexity-s-protocol-if-a-courier-is-bitten-by-a-dog-during-a-delivery 2026-04-28T16:31:45Z 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