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Can I add multiple phone numbers to my account for contact purposes?

  • Updated

At this time, only one phone number can be added to your Trexity account.

We recommend choosing a phone number where you or your team can be reached at all times, as this number may be used for time-sensitive delivery-related issues.

Adding or Updating Your Phone Number:

  1. Log in to your Merchant Portal
  2. Navigate to Admin > Locations > Contact
  3. Enter or update your number in the Contact Phone field
  4. Click Save contact details

Good to know:

Keeping this number up to date helps ensure couriers and support can reach you quickly if action is needed during a delivery.