Your acceptance rate measures how often you accept delivery offers while you are online.
A decrease in acceptance rate occurs when:
- Delivery offers are ignored
- Delivery offers are declined
Each ignored or declined offer while online is factored into the acceptance rate and will result in a decrease.
How to improve my acceptance rate:
- Avoid frequently ignoring or declining delivery opportunities while online.
- Stay active and engaged on the app, and respond promptly to incoming delivery offers.
- Ensure you are available and prepared to complete deliveries before setting your status to online.