Trexity’s loyalty tier system is designed to reward courier performance, reliability, and consistency. Couriers are categorized into tiers based on key performance metrics such as completion rate, delivery accuracy, and overall activity.
At-Risk
- Completion rate is below 30%
- No access to batch routes
- Decreased priority access to delivery drops
- At risk of temporary or permanent deactivation from the platform
Good Standing
Requirements:
- 30% completion rate
- No more than 2 deliveries with instructions not followed
- 0 misdeliveries (wrong address)
- 0 suspensions
- 0 business complaints
Perks:
- Priority access to delivery drops
- Priority eligibility for batch routes
Elite
Requirements:
- 70% completion rate
- 100+ lifetime deliveries
- No more than 1 delivery with instructions not followed
- 0 misdeliveries
- 0 suspensions
- 0 business complaints
Perks:
- Access to exclusive Elite challenges
- Top priority for batch routes
- Priority access to delivery drops
Trexity Pro
Requirements:
- 95% completion rate
- 500+ lifetime deliveries
- 35+ deliveries completed in the last 14 days
- 0 misdeliveries
- 0 deliveries with instructions not followed
- 0 suspensions
- 0 business complaints
Perks:
- $0.15 bonus per delivery
- Access to exclusive Pro challenges
- Top priority for batch routes
- Priority access to delivery drops