You can customize your delivery notifications and business profile in Trexity to reflect your branding. This ensures your customers see your logo, business name, and contact info during delivery updates.
Branding Your Customer Notifications
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Log in to your Trexity Merchant account.
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Go to your "Profile and Users" settings:
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Scroll down to the "Branding" section
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Upload your company logo:
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In another window, open your website.
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Double click on an image of your Logo and select "Copy Image Address"
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Paste the Logo URL in the Trexity Portal
- Copy and paste the logo URL into the text box that reads Logo URL
- Copy and paste your website URL into the text box that reads Logo links out to
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Customize notification settings:
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Edit the colour combinations
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Preview notifications and edit to your preference.
Click here for a step-by-step guide.
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What customers will see
Once updated:
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Your logo and business name appear in delivery notification emails and SMS.
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Contact info shown will be the email and phone number saved in your profile.
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This improves brand consistency and customer trust.