You can create different staff user accounts that give access to specific areas of the merchant portal.
Staff user
A staff user account allows someone—like a store manager—to create and manage deliveries. You can assign a default location to the user so that their view in the Merchant Portal is filtered to only show deliveries for that location.
Note: The location filter helps focus the user on a specific location, but it can be removed. Staff users can still view and manage deliveries from other locations if needed.
Adding a Staff User
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Log in to your Merchant Portal.
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Click Profile and Users from the left-hand menu.
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Go to the Other Users tab.
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Click the Add Staff User button.
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Fill in the required user details.
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Choose the user's associated location from the dropdown.
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To remove the location, hover over it and click the X icon.
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If no location is selected, the user will see all deliveries by default and will use the primary location when creating new deliveries.
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Click Create.
An email will be sent to the address you provided with a link to set the staff user’s password. Once completed, the user can log in to the Merchant Portal.
Watch here for a step-by-step video guide.
Editing or Deleting a Staff User
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Log in to your Merchant Portal.
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Click Profile and Users from the menu.
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Go to the Other Users tab.
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Click Edit or Delete next to the user you want to update.