Have more than one pickup location? No problem — Trexity makes it easy to manage deliveries across all your locations from a single account.
When you first sign up, the address you enter becomes your primary location. You can add more locations anytime through your Merchant Portal.
Note: Locations must be inside an active Trexity service zone.
How to Add a New Location
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Log in to your Merchant Portal.
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Click on Locations in the sidebar.
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Click Add Location.
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Fill in the required details and click Save Location.
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The time zone will be set automatically based on the address.
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You'll need to verify the phone number before using the location to create deliveries.
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After saving, you can set delivery hours and special delivery requirements for each location.
Creating Deliveries
When creating a delivery (manually or by import), you’ll choose which location it’s for:
Billing
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Invoicing is kept separate for each location you create.
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Billing is still managed at the account level, but you'll be able to see charges by location on your invoices.
Multi-Locations with Integrations
If you’re using an e-commerce integration:
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Make sure the location names in Trexity match exactly with your platform’s location names (or addresses).
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Best practice: Copy and paste the names or addresses to avoid mistakes.
⚡ Important:
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Trexity only supports one e-commerce store connection per Merchant Portal account.
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If you have separate online stores for different locations, we recommend setting up a separate Merchant Portal account for each.
If a delivery comes in from your e-commerce store but we don't find a matching location, we'll do our best to route it to the closest fit.