Our support team is here to help—whether you have a general question or need assistance with an active delivery.
How to Contact Support
- Log in to your Merchant Portal
- Click the Help button on the right-hand side of the screen
- Scroll to the Support section to view contact details
You can also reach us directly based on the type of assistance you need:
- Non-urgent inquiries: Email us at support@trexity.com for questions, follow-ups, or general support.
- Time-sensitive issues with active deliveries: Call 647-TREXITY for immediate assistance.
Important to know:
For active or in-progress deliveries, calling ensures the fastest response and resolution.