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  1. Trexity Help Center
  2. Business Knowledge Centre
  3. Getting Started

Getting Started

  • Customize your Views in your Trexity Portal
  • How to Use Postal Codes to Set Trexity Delivery Rates on Your Website
  • Trexity Overview (Video)
  • Where can I submit product feedback or feature requests?
  • Where can I sign up to become a Trexity merchant?
  • What is the difference between staff users and accounting users?
  • What delivery service levels does Trexity offer?
  • How many staff users and accounting users can I add to my account?
  • How do I set up a secondary location?
  • How do I set my delivery hours and ensure they align with Trexity’s operating hours?
  • How do I reset my password?
  • How do I remove a user from my account?
  • How do I modify my brand logo?
  • How do I change my login email or password?
  • How do I archive an unused location?
  • How can I update my primary business name or address?
  • How can I update my business industry?
  • How can I update my business hours?
  • How can I get in contact with my account manager?
  • How can I contact support?
  • How can I check if Trexity services my business location?
  • How can I add users to my account?
  • Does Trexity offer a referral program?
  • Can I add an additional location in a different city?
  • Are there any days when Trexity does not operate?
  • Are merchants able to contact couriers directly?
  • Are fields with an asterisk mandatory, when creating my Trexity account?