We welcome your feedback and ideas—sharing them helps us continue improving the Trexity experience.
You can submit both product feedback and feature requests directly through your Merchant Portal, and our team will review each submission.
Submitting Product Feedback or Requests
- Log in to your Merchant Portal
- Click the Feedback button on the right-hand side of the screen
- Choose Idea or Feedback, depending on what you’d like to submit
- Enter a short title and describe your idea or feedback in the text field
- You can also attach screenshots or images to provide additional context
- When you’re finished, click Report Feedback to submit it for review
Good to know:
All feedback and feature requests are reviewed by our team. While we may not be able to implement every suggestion immediately, your input plays an important role in shaping future improvements.