Your customers know and trust your business, so your brand should be what they see first. With Trexity's branding settings, you can add your logo and colours to customer notifications and delivery tracking. Every update feels like it's coming from you.
How to update your branding
- Log in to your Merchant Portal.
- Go to Admin > Profiles & Users > Profile.
- Scroll down to the Branding section.
- Update any of the settings below.
- Click Save Profile to apply your changes.
You can watch a quick video below:
What you can customize
Logo (required)
Click Upload logo to add your logo from your computer, or paste a link to an image that's already online.
- Accepted formats: PNG, JPG, or WebP
- Maximum file size: 2MB
- Maximum dimensions: 1000px wide by 1000px tall
After you add your logo, you'll see a preview and a quick check confirming whether it's within the recommended size.
Logo links out to
Choose where customers go when they click your logo, such as your website or online store.
Primary brand colour (required)
This colour is used for buttons and highlights in your customer notifications, like the "Tip your driver" button.
Map marker colours (required)
Customers can follow their delivery on a live map. Pick a colour for each marker so it's easy to tell them apart:
- Your store: where the order is picked up
- Courier: where the driver is right now
- Customer: the delivery address
Each colour can be selected from the colour picker or entered as a hex code (for example, #4351EE).
Preview your notifications
Want to see how it looks before you save? Click Preview notifications, then use the Choose a notification to preview dropdown to view each message your customers may receive, such as Customer – Order Delivered. Please note that this is an email notification preview.
The preview shows your logo, business name, and colours in a sample notification. Actual content may vary slightly based on each delivery's details.
Want to start over?
Click Reset branding to default to return to Trexity's standard logo and colours.
Good to know
- Changes take effect as soon as you click Save Profile.
- If you paste an image link instead of uploading a file, make sure the link is publicly accessible so your logo displays correctly.
- For the best result, use a logo with a transparent or white background.
Still need help?
If you have questions about setting up your branding, our support team is happy to help.