Before signing up, all merchants are required to review the Merchant Code of Conduct. This document is designed to give you clear expectations around how deliveries are handled and what’s required for a successful partnership with Trexity.
The Merchant Code of Conduct covers:
- Delivery requirements
- Accepted and restricted items
- Pickup and delivery processes
- Proof of delivery standards
- Available service levels
- How delivery issues are handled
Why this matters:
Reviewing the Code of Conduct upfront helps prevent delivery issues, delays, or misunderstandings once you’re live on the platform.