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How do I reset my password?

  • Updated

Merchants can reset their account password directly through the Merchant Portal. A password reset link will be sent to the email address associated with the account.

To reset your password, follow the steps below:

  1. Log in to the Merchant Portal
  2. Navigate to Admin
  3. Select Profiles & Users
  4. Click on Profile
  5. Under Login > Password, select Change
  6. A pop-up will appear confirming that a password reset email will be sent
  7. Click OK to confirm

Good to know:

If you do not receive the email, check your spam or junk folder.