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How can I create or schedule a delivery?

  • Updated

You can create and schedule deliveries directly through your Merchant Portal in just a few steps.

Creating or Scheduling a Delivery:

  1. Log in to your Trexity Merchant Portal.
  2. Click New Delivery.
  3. Enter the required Delivery Information, including:
    • Order ID
    • Delivery address
    • Recipient name
    • Email and phone number
    • Number of labels
    • Delivery instructions
    • Value of goods
  4. Choose any applicable Order Options (e.g., Alcohol, Nicotine/Tobacco, Perishables).
  5. Select your Proof of Delivery method (Photo, PIN, or Signature).
  6. Select how the courier delivers your order (Gift)
  7. Select your Service Level (Same Day, Next Day, Direct, Draft).
  8. Schedule your order or choose to decide later
  9. Click Confirm Delivery to finalize.