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What are the steps to re-add a single order to a batch?

  • Updated

If an order was excluded from a batch, it can be manually added again before scheduling.

How to Re-Add an Order to a Batch:

  1. Log in to your Merchant Portal.
  2. Navigate to Routes > Drafts.
  3. Select the individual order and the batch you want to add it to.
  4. Click Batch.
  5. Choose the appropriate Pickup Window.
  6. Review the details, including:
    • Total cost
    • Cost per delivery
  7. Click Generate Batch.
  8. If everything looks correct, click Schedule Batch.
  9. Once batching is complete, download and print the updated labels.