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How can I enable motion and fitness tracking in the app?

  • Updated

To ensure accurate route tracking and proper functionality of movement-based features within the Trexity Driver App, couriers must enable Motion & Fitness permissions on their device.

For iOS Devices

  1. Open the Settings app on your iPhone.
  2. Scroll down and select Privacy & Security.
  3. Tap Motion & Fitness.
  4. Make sure Fitness Tracking is toggled ON.
  5. Locate Trexity Driver in the list of apps.
  6. Toggle access ON for Trexity.

For Android Devices

  1. Open the Settings app on your device.
  2. Tap Location.
  3. Select App Permissions or App Location Permissions.
  4. Locate and tap the Trexity Driver.
  5. Select allow all the time to grant continuous access.

Good to know:

Motion & Fitness permissions must remain enabled at all times while completing deliveries.

Disabling these permissions may impact route tracking accuracy and delivery performance metrics.