Getting Started
- Courier Code of Conduct
- Best Practices (driving, handling packages)
- Which cities does Trexity currently operate in for courier opportunities?
- What information/documents are required when creating a Trexity account?
- Is the Trexity Driver app available on both iOS and Android?
- How can I sign up to become a Trexity courier?
- Does Trexity offer a courier referral program?
- Am I required to undergo a background check to become a courier?
- If I delete my account, can I sign up again later?
- How do I update my work permit information?
- How do I update my phone number in the Trexity Driver app?
- How do I update my insurance information?
- How do I reset my password in the Trexity Driver app?
- How do I opt in or out of nicotine/tobacco deliveries?
- How do I opt in or out of alcohol deliveries?
- How do I obtain an alcohol delivery certificate?
- How do I log out of the app?
- How do I delete my Trexity account?
- How can I update my vehicle on my account?
- How can I update my tax information?
- How can I update my pickup zone after moving to a new city or province?
- How can I update my driver's license information on my account?
- How can I select my preferred navigation app for deliveries?
- How can I manage my devices, including setting one as active or removing it from my account?
- How can I enable motion and fitness tracking in the app?
- Do I need to use the vehicle listed on my account, or can I drive a different one?
- Can multiple couriers use the same device to complete deliveries?
- Am I required to have an alcohol delivery certificate to complete alcohol deliveries?