Updating your Insurance:
- Log in to the Trexity Driver App
- Navigate to your Profile
- Scroll to Insurance and select Request to Update
- Confirm the prompt by clicking OK, then select Save Changes
- Enter the following details:
- Insurance provider name
- Policy expiration date
- Take a clear photo of your insurance document
- Tap Save Insurance to submit
What Happens Next?
- Your account will be placed under review by the Courier Team. During this period, you will not have access to delivery opportunities in the app.
- You will be prompted to review and acknowledge the Courier Code of Conduct.
- Once your information is verified, your account will be reapproved
Important Note:
Our system detects when your insurance has expired, and you will receive an email prompting you to update your information.
Upload clear and legible photos to avoid delays; if the photo is not acceptable, your account will be placed under review again.