Yes. Fees apply when a delivery is reattempted or rerouted.
Eligible Return Types
Certain orders require secure handling and may be returned if delivery cannot be completed:
- PIN / Signature Orders (e.g., alcohol, vape, prescriptions, high-value items)
Reattempts
If you request a delivery reattempt, a return fee will apply.
The fee is calculated based on the time and distance required for the return trip.
Reroutes
If you request a delivery reroute, a return fee will apply.
The fee is calculated based on the time and distance of the updated route.