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  1. Trexity Help Center
  2. Business Knowledge Centre
  3. Billing & Invoices

Billing & Invoices

  • When do cancellation fees apply?
  • I noticed a discrepancy on my invoice. Who should I contact?
  • How is delivery pricing determined?
  • How do I replace my credit card information?
  • How do I read and understand my invoice?
  • How do I find Trexity’s billing terms and conditions?
  • How can I view the routes associated with an invoice?
  • How can I request custom receipts?
  • How can I reactivate my account after making a payment?
  • Do I receive invoice notifications by email?
  • Do I incur a cost if I request a delivery be rerouted or reattempted?
  • Can I change my billing preferences or request invoice-only billing?