Couriers may receive notifications of infractions related to misdeliveries or failure to follow delivery instructions. These notifications indicate that a delivery did not meet Trexity’s service standards.
Couriers do not have access to specific order or address details associated with these infractions.
This includes:
- Exact delivery addresses
- Customer or recipient information
- Detailed order information linked to the incident
Good to know:
To protect merchant and customer privacy, Trexity restricts access to sensitive delivery information.
This ensures:
- Data protection compliance
- Maintains confidentiality
- Prevents misuse of personal or location data