Email our support team at support@trexity.com and we’ll get back to you.
The support chat in the app only appears during an active delivery. For anything else, like a past delivery, your pay, or your account, email is the best way to reach us.
To get help faster, please include:
- Your name and email on your Trexity account
- The route ID or order ID, if it’s about a specific delivery
- The date and time it happened
- A short description of the issue
- Screenshots, if you have any