Merchants and customers trust you to deliver their orders in great condition. Please follow these rules any time you’re on an active route.
Do
- Keep your vehicle clean and safe
- Wear clean, neat, and weather-appropriate clothing
- Avoid clothing with offensive, explicit, or discriminatory language or imagery
- Wear closed-toe shoes suitable for walking, carrying packages, and stairs
Don’t
- No pets or other animals in your vehicle
- No smoking or vaping of any kind
- No strong-smelling air fresheners, cleaning sprays, or other chemicals
Good to know:
- Couriers must adhere to all restrictions while on active routes.
- Violations may result in:
- Warnings
- Account review or restrictions
- Suspension from the platform