Couriers are required to maintain a clean and safe vehicle, and uphold a professional delivery environment at all times. Failure to comply with these standards may result in account action.
Restrictions
- Animals in Vehicle
- Couriers are not permitted to transport animals in their vehicle while completing deliveries.
- Smoking
- Smoking is strictly prohibited while on an active delivery.
- This includes cigarettes, vaping devices, or any similar substances.
- Strong Chemicals
- The use of strong chemicals and fragrances that may affect package quality is not permitted during deliveries.
- Couriers must ensure that all deliveries are transported in a neutral, odor-free environment.
Good to know:
- Couriers must adhere to all restrictions while on active routes.
- Violations may result in:
- Warnings
- Account review or restrictions
- Suspension from the platform