No. Alcohol, vape/nicotine products, and medications are not eligible for photo-only proof of delivery.
These deliveries must be handed directly to the customer to allow for required age and identity verification and cannot be left unattended.
Couriers are required to verify the customer’s age by checking a valid government-issued ID upon delivery of these items.
For these items:
- Photo proof is not available
- PIN and signature verification are always required
Why this matters:
These requirements help ensure legal compliance, protect customers, and maintain safe delivery standards for regulated items.