Pickup & Drop-off
- Schedule a Trexity Pickup to a ChitChats Warehouse
- What proof of delivery methods are offered?
- What does the customer see on their tracking link?
- Is staff supervision required for pickups?
- How is delivery handled if the customer doesn’t have the PIN?
- Do couriers have access to the customer’s 4-digit PIN?
- Do I need to reprint labels after updating an address?
- Are merchants responsible for providing an after-hours return address?
- Are labels required for deliveries?
- Are alcohol, vape/nicotine products, or medications eligible for delivery using photo-only proof?