While not mandatory, providing an after-hours return address is strongly recommended.
Trexity does not operate an overnight facility for storing returned packages. Having a designated after-hours return location helps prevent delays and ensures returned items are handled properly.
Why this matters:
- Trexity does not have an overnight storage facility for returned packages.
- Providing an alternate return address allows for same-day returns when possible.
- It also helps avoid delays and supports rescheduling for the next day if needed.
Without an after-hours return option, returned packages may face delays in processing.
Providing an after-hours return address:
To add or update an after-hours return address:
- Contact our Support Team.
- They will update your internal account notes accordingly.
You can reach Support at:
📞 647-TREXITY
📧 support@trexity.com
Providing a clear after-hours return address helps protect your inventory and ensures smoother handling of returned orders.