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Do I need to reprint labels after updating an address?

  • Updated

Yes. If an address is updated, the label must be reprinted to reflect the new information.

Using an outdated label may result in scanning errors, delivery delays, or failed pickups.

Reprinting Labels

  1. Log in to your Merchant Portal and open the order with the updated address.
  2. Click Download Label in the top-left corner.
  3. Print the new label and securely attach it to the package.

Important Note:

  • Ensure the updated label fully replaces any previous version on the package.
  • The label must clearly display the corrected address and QR code.