This procedure outlines the standard pickup and delivery workflow for Trexity Go orders. These deliveries follow a simplified process with no scanning required and rely on photo-based proof of delivery.
Pickup Process
Couriers may be instructed to complete pickups using one of the following methods:
- Retrieve the package from a designated porch or building lobby
- Access the specified side or rear entrance to collect the package
- Meet the sender at the curb for direct handoff
- Contact the sender upon arrival to coordinate pickup
Pickup Requirements
- Confirm package details match the order
- Capture a pickup photo as proof of collection
Delivery Process
Deliveries may be completed using one of the following methods:
- Leave the package directly at the recipient’s unit or front door
- Deliver to the building’s lobby or designated mailroom area
- Meet the recipient at the curb for direct handoff
- Contact the recipient to coordinate delivery
Delivery Requirements
- If no buzzer code or unit number is provided:
- Leave the package in the lobby or main entrance area
- Capture Photo Proof of Delivery (POD):
- Photo of the unit number (if applicable)
- Photo of where the package was left
Good to know:
No scanning is required for Trexity Go deliveries.
All deliveries are completed using photo-based verification only.