You can update the product description anytime before the order goes live.
How to Modify Product Descriptions:
- Log in to your Merchant Portal.
- Locate the order and click Edit.
- Go to Delivery Information.
- Update the Description field with the correct product details.
- Click Confirm Delivery to save your changes.
Important Note:
- Ensure the description accurately reflects the item being delivered (especially for regulated or sensitive products).
- Clear descriptions help prevent pickup issues or courier confusion.
- If the order is already live (courier en route or out for delivery), edits may not be available.