Managing Orders
- Can Trexity provide access to past customer delivery details?
- Put on hold, cancel, or delete a route
- Why am I unable to view deliveries across all locations on my account?
- Where can I check an order’s delivery ETA?
- What pickup time should I typically expect?
- What is the maximum number of labels allowed per order?
- What is the latest point at which I can edit a delivery?
- What does the gift option include, and is there an additional fee?
- What are the steps to duplicate an existing order?
- How do I view my scheduled orders?
- How do I view completed orders?
- How do I view cancelled orders?
- How do I modify delivery instructions for an order?
- How do I modify a product description for an order?
- How do I enable or disable Gift Options for recipients?
- How do I check when a courier will arrive for pickup?
- How do I check the status of returned orders?
- How can I update my default pickup or drop-off instructions?
- How can I update an order ID?
- How can I update a recipient’s contact details?
- How can I access orders in draft status?
- Can I update an address during a scheduled or live route?