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What pickup time should I typically expect?

  • Updated

What pickup time should I typically expect?

While Trexity does not operate with fixed pickup windows, we actively work to match orders with the next available courier to ensure timely pickup.

Merchants have full flexibility to schedule pickups based on when orders are ready. Orders are posted to the system at the scheduled time, or when marked as “Ready for Pickup.”

What to Expect:

  • Arrival times may vary slightly due to factors such as traffic or weather conditions.
  • Delays, while uncommon, can occur based on real-time route conditions.

To help ensure a smooth pickup, we recommend having all packages ready before the courier arrives to pick up.